Youniverse Games

Legal

Privacy Policy

Last updated: 1 July 2026

Draft for legal review This is a first draft, not legal advice. Please have it reviewed before publishing.

This Privacy Policy explains how Youniverse Games Sdn. Bhd. ("Youniverse", "we", "us", or "our") handles personal data collected through this website, youniverse.game. It is written in line with the Malaysian Personal Data Protection Act 2010 (PDPA).

This policy covers the studio website only. Our game, Yooca: Your Life, and the player accounts and services on yooca.com are governed by a separate privacy policy on that website. The brand partner panel at brands.youniverse.game may also have its own terms.

1. Who we are

The data controller is Youniverse Games Sdn. Bhd. (202201024266 / 1469963-K), G-3A-2 Encorp Strand Garden Office, 12 Jalan PJU 5/1, Kota Damansara, Petaling Jaya, 47810 Selangor, Malaysia. Telephone +603-8679 1946.

2. What we collect

We only collect the personal data you choose to give us through this website. When you submit our contact form, we collect:

  • your name;
  • your email address;
  • your organisation, if you provide it;
  • the type of enquiry you select;
  • a work portfolio link, if you provide one;
  • the content of your message.

Our web server may also record standard technical information such as your IP address and browser type in its logs, for security and to keep the site running. This website does not use advertising or analytics tracking cookies.

3. How we use your data

We use the personal data you submit to:

  • respond to your enquiry and correspond with you;
  • route your message to the right team (for example investor, press, brand, or careers);
  • consider your application, where you contact us about a role;
  • keep records of our communications and meet legal or regulatory obligations.

Our legal basis is your consent, given when you submit the form, and our legitimate interest in responding to you.

4. Disclosure

We do not sell your personal data. We may share it with service providers who help us operate the website and our email, and with professional advisers or authorities where we are required to do so by law. Any service providers are expected to protect your data and use it only for the purposes we specify.

5. Data retention

We keep enquiry data only for as long as needed to deal with your enquiry and for a reasonable period afterwards for our records, then we delete or anonymise it, unless a longer period is required by law.

6. Security

We take reasonable steps to protect personal data against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. International transfers

Some of our service providers may process data outside Malaysia. Where that happens, we take steps to ensure your data continues to receive an adequate level of protection.

8. Your rights

Under the PDPA you may request access to the personal data we hold about you, ask us to correct it if it is inaccurate, withdraw your consent, or limit how we process it. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

9. Children

This website is aimed at investors, press, brand partners, and candidates, not children, and we do not knowingly collect personal data from children through it.

10. External links

This website links to other properties, including yooca.com, brands.youniverse.game, and our social media channels. We are not responsible for the privacy practices of those sites. Please read their own policies.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with its effective date.

12. Contact

For any question or request about this policy or your personal data, contact us through our contact page or by writing to the address in section 1.